Please check this page frequently as how we are running the store will be evolving day by day! Unfortunately, these changes could be implemented with little or no advance notice to our community. Thank you for your patience and cooperation as we navigate this unpredictable situation collectively. For the most up-to-date info, please call 503-287-4333.
STORE POLICIES
You will not be allowed to enter the store without a mask or face covering. This mask must cover your nose and mouth and be secured tightly.
For the safety of our workers and staff, only 10 people will be allowed in the store at a time for 20 minutes or less.
Wait until you are invited in by the door person to enter. If there is a line to shop, please be mindful of staying 6 feet apart from each other.
FAQs
- Are you doing curbside grocery pick-up?
- Yes, but only for our most vulnerable members right now. Please fill out this form on the day you’d like the co-op to shop for you. If you’d like Hot Diggity! to shop and deliver for ya, fill out this form instead.
- Can I bring my reusable bag?
- Yes, as long as it’s clean and you bag the groceries yourself.
- Can I bring in my bottle returns?
- No, we are not accepting returns for sanitary reasons. However, we will allow you to return your glass milk jugs.
- When is the best time of day to shop?
- These past couple weeks, we’ve actually been very busy in the first hour that we open. If you are looking to shop with less people in the store, we suggest you avoid the 10-11 AM window and stop by in the afternoon.
- I bought too much, can I return it?
- Nope. All sales are final unless we made a mistake. Consider donating anything you no longer want to someone in need!
- Can I place a special order or a case order?
- No, at this time our supply chain is still too unpredictable to be able to guarantee any special orders.
- Do you have ____?
- Call 503-287-4333 to double-check our inventory before you come in!
SANITATION PROCEDURES
Alberta Co-op is taking the impacts of Coronavirus very seriously. We are monitoring the developments closely and will consider all recommended precautions to protect the health of our shoppers and staff. We are reminding employees to be vigilant about handwashing and are asking anyone with cold/flu symptoms to stay home. We’re doing what we can to help everyone stay well!
Current sanitation procedures:
- All workers wear a face covering and gloves
- Counters and pin pads wiped down regularly with bleach
- Hand baskets and cart handles are cleaned after each use
- Door handles frequently sanitized
HOW YOU CAN HELP
- Wear a face covering
- Be patient and kind
- Limit shopping trips to once a week
- Don’t come in groups—choose one person from your household to be the designated shopper
- Wash your hands or use hand sanitizer after entering
- Bag your own groceries
- Pay with credit/debit if possible to limit cash handling
- Only touch the products you are going to buy
- Do not enter the store if you have been diagnosed with COVID-19 or exhibit any flu symptoms
DEPARTMENT UPDATES
PRODUCE
- We will not have produce specials for the time being.
- Salad mix and bulk spinach are now prepackaged and will remain so for the foreseeable future.
- Please only touch the produce you are going to buy.
-
The bulk aisle is no longer self-service. For the time being, you can request goods at our bulk service counter. This table will be run by a knowledgable staff member that will fill your order for you. Remember the 6 ft. rule! You know how small our store is—forming a line ain’t gonna work. If you have a long list, no need to stand and wait. Feel free to do other shopping while your order is filled.
-
Self-serve coffee will no longer be available.
-
Nut butters, miso, etc have all been discontinued for the foreseeable future.
GROCERY
- No more self-serve bagels or pastries.
- Product limits per customer: 1 unit of toilet paper, 1 vinegar gallon, 1 bleach gallon.
WELLNESS
- We have hand sanitizer again!!! Check out Owl in a Towel or Suzi’s!
RESOURCES
Portland Area Mutual Aid:
- Portland Area COVID-19 “Offer Support” Volunteer Form
- Portland Area COVID-19 Request Support Form
- Portland Area COVID-19 Childcare Request Form
- Portland Area COVID-19 Childcare Offer Form
- Portland Coronavirus Mutual Aid Fund
Portland Resources:
- COVID-19 Emergency Relief Resources for PDX
- How to Find Food in a Pandemic
- Multnomah County COVID-19 Info
- Oregon Health Authority, Mental Health Crisis Hotlines
- Portland Monthly’s day by day update
- Oregon Food Bank, Access to food during COVID-19
- NextDoor Help Map
- Resources for Domestic Violence Survivors
- The Portland Water Bureau will not disconnect water service for non-payment of sewer, stormwater and water bills. Learn about their financial assistance program.
- Portland General Electric, Pacific Power and NW Natural will suspend late fees and shutoffs.
- Comcast and Charter are offering free internet access to eligible households, among other measures, to help people stay connected.
- The People of Color caucus in the Oregon House listed resources for small businesses, including from Workshare, Business Oregon, and the Oregon Employment Department.
- Oregon Center for Public Policy suggested changes to Oregon’s Unemployment Insurance for people with employment losses due to COVID-19.
- Local foundations, led by Oregon Community Foundation, have created a COVID-19 Pooled Fund to provide urgent funding to community organizations providing direct services to people impacted by COVID-19.
- Volunteer at places that serve the vulnerable, such as Meals on Wheels for the elderly, or Rahab Sisters and Human Solutions for the homeless. Visit the Portland-area volunteer support website for more options.
- Schedule an appointment to donate blood at Red Cross. They need blood after canceling work and school-based blood drives.
- Combat racism wherever you see it, such as racist attacks against Asian students. Support businesses in Chinatown and the Jade District, which have suffered a disproportionate hit.
- Anti-stigma Resources for O
regon - Support Portland restaurants that offer takeout and delivery during COVID.
Where to Donate:
- Dozens of Ways You Can Help Portland During the Coronavirus Pandemic
- Pledge to Share Your Stimulus Check
- Emergency Solidarity Fund for Day Laborer Workers
- Oregon Workers Relief Fund
- Street Roots Vendor Assistance Fund
- Consider donating to MRG Foundation, which has developed a community response fund to support organizations on the frontlines.
- Oregon Food Bank
- Feed It Forward PDX
- Bradley Angle
- Domestic Violence Resource Center Emergency Stay Fund
- Equitable Giving Circle
