Last updated 2.3.2021. For the most up-to-date info, please call 503-287-4333.
You will not be allowed to enter the store without a mask or face covering. This mask must cover your nose and mouth and be secured tightly. Face shields without a mask will not be allowed.
For the safety of our workers and staff, only 10 people will be allowed in the store at a time for 20 minutes or less.
Wait until you are invited in by the door person to enter. If there is a line to shop, please be mindful of staying 6 feet apart from each other.
FAQs
- Can I bring my reusable bag?
- Yes, as long as it’s clean and you bag the groceries yourself. Please shop into a basket or cart though to prevent cross-contamination.
- Can I bring reusable containers for bulk?
- Yes. Our bulk aisle is self-service now for 2 people at a time. Please wear our provided gloves and use a clean funnel with your container if you are using the gravity bins!
- Can I bring in my bottle returns?
- No, we are not accepting 10 cent bottle returns for sanitary reasons.
- We only accept glass bottle returns from: Garry’s Meadow Fresh milk, Fern’s Edge goat milk, and Lionheart Kombucha growlers.
- Do you offer curbside pick-up?
- Unfortunately, we don’t have the staff capacity or storage space to accommodate grocery pick-up. If you need someone to shop for you, check out Grocery Bloc PDX to be paired with a volunteer shopper!
- When is the best time of day to shop?
- If you are looking to shop with fewer people in the store, we suggest you avoid the 10-11 AM window and stop by in the afternoon. We rarely reach full capacity around 2-4 PM on weekdays.
- I bought too much, can I return it?
- Nope. All sales are final. Consider donating anything you no longer want to someone in need!
- If we made a mistake or the product is spoiled/damaged, please email refund@alberta.coop and we’ll make it right for ya!
SANITATION PROCEDURES
Alberta Co-op is taking the impacts of COVID-19 very seriously. We are monitoring the developments closely and will consider all recommended precautions to protect the health of our shoppers and staff. We are reminding employees to be vigilant about handwashing and are asking anyone with cold/flu symptoms to stay home. We’re doing what we can to help everyone stay well!
Current sanitation procedures:
- All workers wear a mask and gloves
- Counters and pin pads wiped down regularly with bleach
- Baskets and carts are cleaned after each use
- Door handles frequently sanitized. Plus, we automatically open the door for ya so you don’t have to touch it!
HOW YOU CAN HELP
- Wear an appropriate mask
- Be patient and kind
- Limit shopping trips
- Don’t come in groups—choose one person from your household to be the designated shopper
- Wash your hands or use hand sanitizer after entering
- Bag your own groceries
- Pay with card to limit cash handling
- Only touch the products you are going to buy
- Do not enter the store if you have been diagnosed with COVID-19 or exhibit any flu symptoms
RESOURCES
Portland Resources:
- COVID-19 Emergency Relief Resources for PDX
- How to Find Food in a Pandemic
- Multnomah County COVID-19 Info
- Oregon Health Authority, Mental Health Crisis Hotlines
- Portland Monthly’s day by day update
- Oregon Food Bank, Access to food during COVID-19
- NextDoor Help Map
- Resources for Domestic Violence Survivors
- The Portland Water Bureau will not disconnect water service for non-payment of sewer, stormwater and water bills. Learn about their financial assistance program.
- Portland General Electric, Pacific Power and NW Natural will suspend late fees and shutoffs.
- Comcast and Charter are offering free internet access to eligible households, among other measures, to help people stay connected.
- The People of Color caucus in the Oregon House listed resources for small businesses, including from Workshare, Business Oregon, and the Oregon Employment Department.
- Oregon Center for Public Policy suggested changes to Oregon’s Unemployment Insurance for people with employment losses due to COVID-19.
- Local foundations, led by Oregon Community Foundation, have created a COVID-19 Pooled Fund to provide urgent funding to community organizations providing direct services to people impacted by COVID-19.
- Volunteer at places that serve the vulnerable, such as Meals on Wheels for the elderly, or Rahab Sisters and Human Solutions for the homeless. Visit the Portland-area volunteer support website for more options.
- Schedule an appointment to donate blood at Red Cross. They need blood after canceling work and school-based blood drives.
- Combat racism wherever you see it, such as racist attacks against Asian students. Support businesses in Chinatown and the Jade District, which have suffered a disproportionate hit.
- Anti-stigma Resources for O
regon - Support Portland restaurants that offer takeout and delivery during COVID.
Where to Donate:
- Dozens of Ways You Can Help Portland During the Coronavirus Pandemic
- Pledge to Share Your Stimulus Check
- Emergency Solidarity Fund for Day Laborer Workers
- Oregon Workers Relief Fund
- Street Roots Vendor Assistance Fund
- Consider donating to MRG Foundation, which has developed a community response fund to support organizations on the frontlines.
- Oregon Food Bank
- Feed It Forward PDX
- Bradley Angle
- Domestic Violence Resource Center Emergency Stay Fund
- Equitable Giving Circle
